Please Your Guests Across All Hospitality Locations
A successful hospitality business requires comfortable beds, luxury facilities, and quality services; in addition, information technology is also an element to deliver pleasant stay to the guests. General or web or entertainment-related traffic usually consume a good amount of bandwidth resources and sometimes cause congestion on the Internet connections. Plus, things like video conferencing, VoIP, data connectivity, and IPTV are some other applications that all guests will use.

Interestingly, a quality internet connectivity could be ranked even more important than the luxury spa, especially for business travelers. They want not just normal Wi-Fi access but reliable and super fast internet access to their applications and resources back at their corporate networks or at the data center or in the cloud. Also, cloud-based applications for business travelers need to be allocated with higher priority to bandwidth resources. Last but not least, all traffic from hotel staff and application servers also need to run smoothly to better serve hotel guests.

Q-Balancer Helps Hospitality Industry Deliver A Pleasant Stay to Hotel Guest
Q-Balancer is designed to effectively meet the challenges mentioned above. The solution significantly reduces and/or eliminates network related emergency issues, some of which could be service provider related issues. The hardware appliance can be connected with types of Internet connections to ensure hospitality providers that not only can keep on taking payments during an Internet outage but the levels of Internet service for their guests will not suffer.

Through the deployment of Q-Balancer as a hybrid WAN load balancing solution at the hospitality providers, bandwidth upgrade can be done by adding broadband connections to the legacy WAN without overhauling the existing network infrastructure. Increasing bandwidth and optimizing application delivery can be achieved at the same time through its comprehensive load balancing technology. Q-Balancer helps hospitality industry offer their guests a better customer experience by ensuring network performance and optimizing application delivery, which covers PMS platform, card payment system, POS system, etc.

>  Increased WAN Reliability
Q-Balancer provides hotel guests and application servers with uninterrupted internet connectivity through automatic WAN failover.

>  Flexible Bandwidth Upgrade
Q-Balancer can be connected with any combination of WAN transports to enable hospitality industry to flexibly upgrade bandwidth capacity.

>  Optimized Application Delivery
Cloud-based applications at all locations will be locally directed to public cloud rather than sent through the data centers, while hotel applications are still taking MPLS networks to corporate networks.

>  Cost Saving
Q-Balancer enables hospitality industry to replace expensive MPLS connections at all locations with low-cost wired and wireless broadband connections. This saves a substantial cost without compromising the quality.

>  Time Saving
Q-Balancer reduces time when adding a new hotel network to corporate network. Its centralized management system enables IT team to provision, configure, and monitor hotel networks from a single console.

>  Data Security
Data will be securely delivered between hotels and corporate networks as tunnel encryption covers store-to-store and store-to-headquarters transmission.

Business Challenges

  • Increasing numbers of devices for guests, associates, and application servers.

  • Secure Internet connectivity for increasing use of cloud applications

  • Reliable access for business applications like POS and online payment transactions

  • High-performing Internet access and quality-of-service for real-time applications

  • Growing business expansion

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