Hardware Refresh Program

Overview

It is not easy to say goodbye to a trusted old friend, but we are making it easier to let go of aging Q-Balancer hardware platforms with Hardware Refresh Program that lasts until December 31, 2016.

Our Hardware Refresh Program allows existing Q-Balancer hardware appliance customers to migrate to the latest hardware platforms at a reduced price, which enables our customers to benefit from the latest hardware improvements and firmware capabilities. Once you purchase a 4-years warranty extension, you will receive the latest hardware platform.

How to Purchase

The purchase can be done through our authorized reseller for this hardware refresh program. You will be required to provide the information such as serial numbers and registration of the old hardware by the time of placing the order. Please note that we reserve the right to refuse an order.

All refresh units go with pre-registered details same as before. Also, you must return the old hardware unit to Q-Balancer via your reseller within 30 days after shipment of the replacement product.

Note: Customers who fail to return their old unit within 30 days will be invoiced at full list price.